Answer

This guide explains the official pathways, evidence requirements and provider or IRD process checks that matter for significant hardship or serious illness withdrawals.

KiwiSaver is generally locked in

Early withdrawal pathways are exceptions. They have specific criteria and evidence requirements.

Use the right pathway

Financial hardship and serious illness are different routes. The official page and provider process should match the situation being checked.

What to check next

  • Hardship or serious-illness withdrawal requests depend on the person and the provider process.
  • Use the official process before sharing sensitive personal details.
  • Evidence and process requirements can be significant.

Sources for this answer

Public information is explained in plain English, with links back to the official or public sources used for this answer.