Privacy

First contact stays simple.

The public pages can be read without handing over contact details. A follow-up request asks only for basic contact details, the broad topic and the preferred contact method.

Current approach

Ask for minimal first contact information.
Keep detailed personal circumstances out of the public marketing form.
Use source and page context to understand which guide prompted a follow-up request.
Use the page and source context only to route the follow-up request appropriately.

First contact fields

The current handoff form asks for first name, topic interest, preferred contact method, email and phone. Detailed case information belongs in the later professional conversation.